Customer Care

Contact Us:
You may contact us with any questions at:
Email: info@tuechild.com
Telephone: (570) 523-0788
Street: Tuechild.com
326 Market Street
Lewisburg, Pa 17837
Payment Options:

Credit Cards
We accept American Express, Discover, MasterCard and Visa. Your account will be billed at time of shipment.

Coupons
From time to time we offer special savings to our customers through coupons. When ordering place the coupon number in the appropriate box on the order form. Coupons are good for one time use only.


Returns:

Policy
We will be happy to accept returns for any reason. Below is a list of our terms and conditions for return merchandise.

*All return merchandise must be received in our warehouse within 30 days of the original shipping date. Merchandise received after this time allowance will be subject to a 15% restocking fee.

*All merchandise must be returned in the same manner in which it was received. Garments must be on their hanger and/or enclosed in their original poly bags. All hangtags must still be attached. Merchandise not returned in this manner will be subject to a 15% reprocessing fee.

*We do not refund original or return shipping costs.

Shipping:

Methods
We use U.P.S. for all Ground and Express shipping. For rates click here.

Rate Chart
This chart contains our shipping charges for Domestic shipments only.

International
Yes, we ship overseas. TueChild will ship any 3 items to any country for $37.00 via Global Priority Mail. For quantities above 3 items please add an additional $5.00 per item.

Tracking
Within 24 hours of your shipment leaving our warehouse you will be supplied with a U.P.S. tracking number and a link to the U.P.S. website where you can get up to the hour status of your shipment.